Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.ABOUT THE ROLEThe Events and Groups Operations Floor Manager is responsible for overseeing the operational execution of events on the event floor, ensuring the smooth and flawless delivery of service during all phases of event operations. This role involves leading and managing the team on the event floor, coordinating with internal departments, and addressing any issues that may arise to ensure a seamless guest experience.

The Events Floor Manager ensures that all event requirements are met in accordance with the hotel''s high standards, focusing on guest satisfaction, safety, and the efficient management of event logistics. This role embodies the company''s core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial.ABOUT YOUPrevious experience in event management, hospitality, or a similar role, with at least 2-3 years in a supervisory position (required).Proven ability to manage event logistics, supervise teams, and provide excellent service during events.Strong problem-solving skills with the ability to remain calm and resourceful in high-pressure situations.Strong communication and interpersonal skills, with the ability to liaise with clients, internal teams, and external suppliers.A passion for delivering exceptional customer service and ensuring a memorable guest experience.Strong communication and interpersonal skillsA strong desire to learn and develop a career within luxury hospitalityGood level of written and spoken EnglishFlexibility to work varied hoursTakes pride in own professional groomingAbility and resilience to work under pressure and in a fast-paced environmentPride and attention to detail in your workConfidence and professionalism when interacting with high profile guestsA qualification in Event Management, Hospitality, or a related field (preferred but not required).Knowledge of event management software or booking systems (preferred).Fluent in English (additional languages are a plus).ABOUT CORINTHIACorinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London''s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.OUR PROMISE TO YOUWe understand what is important to our colleagues and our benefits offering was tailored with this in mind.• Highly competitive salary• 29 days paid holidays per annum (inc. bank/public holidays)• Complimentary dry cleaning of uniform• Complimentary meals on duty• Extensive recognition programs and length of service awards• Enhanced pension entitlement• Season ticket loanOur focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:• Enhanced sick pay• Eye test vouchers• Access to Employee health and wellbeing programme• Mental health and wellbeing workshops• Discounted Salon, Spa, Food and Beverage and accommodation rates• Discounted gym membership• Discounts across our portfolio of international hotelsWe will invest in you the same way you do it with us and provide you with access to:• Learning and Development programmes• Apprenticeship scheme• Complimentary English classes• Corinthia inspired gifts for special occasions• Enhanced maternity and paternity pay• Colleague social eventsELIGIBILITYIn line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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