The Chancery Rosewood

opening in Summer 2025, a Rosewood Hotel Group property

is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices, and expression.As a Floor Manager, you will play a pivotal role in the smooth running of daily service across our dining venues. You will be on the floor, leading by example - coaching, supporting and inspiring the team to deliver intuitive and gracious service. Whether it''s managing the energy of a busy brunch or ensuring precision in a fine-dining setting, youll act as the link between the team and leadership, ensuring every guest leaves feeling seen and celebrated.Key ResponsibilitiesLead and guide the daily floor operations across designated outletsTrain and mentor the service team to uphold Rosewoods service standardsCollaborate with chefs, sommeliers and management to ensure seamless service flowResolve guest concerns with empathy and professionalismContribute to rota management, briefing sessions, and on-the-job coachingMaintain compliance with health, safety and hygiene policiesAbout YouPrevious experience in a supervisory or floor management role within a luxury FandB environmentA natural leader who is hands-on, guest-focused, and calm under pressureStrong communication and interpersonal skillsPassion for hospitality, people and creating memorable experiencesBenefits12 complimentary room nights across the Rosewood portfolio annually (with friends and family rates also available)Discounts on Food and BeverageFlexible benefits scheme''Give Days''

a paid volunteering day each yearBirthday day off

a paid day of leave for your birthdayDevelopmental and social calendarsLife insurance coverEnhanced sick pay policy

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