INDIVIDUAL GIVING AND SUPPORTER CARE OFFICER Organisation: Sheffield Hospitals Charity Salary: £27,000 to £35,000, depending on experience Hours: Full-time, 37.5 hours per week Location: Sheffield (hybrid working available) Help deliver outstanding supporter experiences Sheffield Hospitals Charity is looking for an organised and people-focused Individual Giving and Supporter Care Officer to support the delivery of individual giving campaigns and provide exceptional care to supporters. Working closely with the Individual Giving and Lottery Manager, you''ll help deliver fundraising campaigns, coordinate supporter journeys and build lasting relationships with people who support Sheffield''s NHS. Key Responsibilities Coordinate individual giving campaigns across direct mail, email and digital channels. Provide excellent supporter care through phone, email and in-person communications. Deliver supporter stewardship activities, including thank-you and recognition communications. Support in-memory giving, legacy communications and lottery activity. Maintain accurate supporter records and campaign data. Monitor campaign performance and identify opportunities to improve results. About You An excellent communicator with strong relationship-building skills. Highly organised, with the ability to manage multiple projects and deadlines. Experienced in customer service, supporter care, fundraising or campaign delivery. Comfortable working with data, CRM systems and ..... full job details .....