The difference you will make as a Housing OfficerWorking Hours: 35 hours per week, full time Working Pattern: Monday to Friday, HybridLocation: Arlington, LondonYou will pro-actively manage, maintain and improve designated social housing neighbourhoods dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. Be accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process.If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining in no more than 3 pages of A4 how your experience meets the essential criteria. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidate