Connect2Luton are excited to recruit a Housing Officer on behalf of Luton Borough Council.Main purpose of position:The Housing Officer is part of a multi-disciplinary team, including Anti-Social Behaviour Officers and Estates Officers who work collectively at both an individual and Neighbourhood level to provide a good quality housing management services that meets the needs of our tenants.As a core member of the Area and Community Safety Team it is essential that the Housing Officers effectively engages with our communities, supports community empowerment and act as the primary interface with our tenants,delivering an excellent customer focused housing management service that achieves the Consumer Standards (under the Social Housing Regulations Act 2023) and the councils'' objectives, with a focus on sustaining tenancies and improving quality of life.The role will involve being largely area and estate based, utilising mobile working on a day-to-day basis and coordinating and facilitating interventions to ensure that our tenants are able to live independently as well as live in safe, well maintained and affordable homes.The role will be defined to a specific neighbourhood and/or area with some flexibility under our agile working policy, to be able to work from wherever is suitable to complete the task at hand. This might be at home, or in one of our offices or within your designated Neighbourhood.You will be responsible to:Responsible for the tenancy management of a patch of