Customer Service AdministratorHours: 37.5 hours per week, Monday to FridayLocation: WesterhamSalary: Competitive salaryWe are recruiting for a Customer Service Administrator professional to join a small, friendly team in a busy internal sales and customer service environment. This role would suit someone with strong customer service experience who enjoys variety, responsibility, and working closely with colleagues.Due to the business location, candidates must be a car driver and ideally live locally. We are unable to accept applications from candidates who require visa sponsorship to work in the UK.Key ResponsibilitiesProvide high-quality customer service and internal sales support to customers, suppliers, and colleaguesProcess customer orders and enquiries via phone, email, and postIdentify and include all costs associated with sales orders, raising price queries where requiredMaintain accurate customer and order records using the SAGE systemCheck product availability and manage customer expectationsResolve customer queries and complaints, including delivery or service issuesSupport Credit Control with on-hold accounts and credit related order queriesLiaise with the Purchasing team to ensure purchase orders are raised to meet customer requirementsRaise delivery notes, pro-forma invoices, credit notes, and supplementary invoices as requiredCommunicate proactively with customers regarding delays or service changesWork towards departmental KPIs and support overall sales perform