Key Account Manager Location: Aylesford, Kent Salary: 31,000 per year plus additional option for ''on-call'' overtime paid at 300 per week Job Type: Full-time, PermanentThe Opportunity:Are you an experienced Key Account Manager with a background in service delivery, customer relationship management or contract administration?We are working with an established engineering and environmental services business to recruit a proactive and commercially aware Key Account Manager.This is an excellent opportunity to take ownership of key customer accounts, build strong client relationships and oversee the delivery of maintenance and operational services, ensuring contractual commitments and customer expectations are consistently met.Key ResponsibilitiesManage a portfolio of key customer accounts, acting as the main point of contact for customer enquiries, service requests and escalations.Build and maintain strong customer relationships, ensuring high levels of satisfaction and service delivery.Coordinate reactive works, Planned Preventative Maintenance (PPM) and additional works, ensuring activities are progressed within agreed SLA timescales.Liaise with scheduling, engineering and operational teams to monitor workloads, resolve issues and maintain service performance.Coordinate quotations for additional and remedial works, following these through to customer approval.Maintain accurate job records, purchase orders and customer information across internal systems and customer ..... full job details .....