Customer Supply Chain Manager EMEA

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world
.UK and Ireland Customer Supply Chain DirectorBattersea, London / Hybrid – 3 days per week in our Battersea officeAs we continue our rapid growth, we’re looking for a UKandI Customer Supply Chain Director to join our EMEA Operations team.As a key member of the EMEA Operations Leadership team, the successful candidate will leverage a relentless desire to win and drive our continuous improvement ethos that seeks the best solution to deliver the world-class results that SharkNinja has consistently generated over the last decade.Lead cross-functional supply chain operations for the UKandI market to enable growth and deliver outstanding service to our consumers and retailer partnersBe the face of SharkNinja Operations with our customers, developing integrated retailer partnerships to deliver first class results against key operating metrics (product availability, service and cost)Own the execution of monthly order and shipment plans to deliver revenue objectives, leading action plans to address risks and capitalize on opportunitiesStreamline cross-functional processes across channels and customer accounts to eliminate inefficiencies and maximize serviceAdvance order management tools, technologies and reporting capabilities in partnership with Global teams and retailersSupport Demand Planning and Commercial teams with forecasting processes across key retailers, to deliver accurate order planning and seamless new product launch executionSupport GEO-Expansion initiatives by enabling entry into new international markets, ensuring supply chain readiness, scalability of processesProven leadership experience across
customer supply chain, order management, logistics, and demand and supply planning
within organizations known for world-class supply chain capabilities.Expertise in SandOP/IBP processes and comprehensive end-to-end supply chain knowledge.Strong ability to leverage KPIs and data analytics to identify trends, improve processes, and deliver measurable improvements.Collaborative mindset with a proven track record of building effective long-term relationships across internal and external teams.Willingness to adopt a hands-on approach, demonstrating adaptability and urgency in response to shifting priorities
.#LI-HYBRIDWe offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
We empower your personal and professional growth
with high impact Learning Programs featuring bold voices redefining what’s possible.
When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People and Culture at
accommodations@sharkninja.
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