Guest Experience Manager (Assistant Manager of Reservations) - City of LondonOur Guest Experience Centre provide exceptional service to guests and members, driving bookings and revenue in all areas of The Ned. As a leader of a key team providing support to all operational departments, the Guest Experience manager is a pivotal role that keeps things running smoothly and influences amazing guest experiences from pre-arrival to post-departure.Do you want to join one of the best places to work in hospitality?What''s the role?Guest Experience Manager (Assistant Manager of Reservations) About The Ned:The Ned and Ned''s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned''s Club - a private members'' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.Reporting into the Head of Guest Experience, you will: You''re the right-hand person to the Head of GEC, supporting them in delivering all operational, commercial, experiential, and people performanceSupport with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for an ambitious manager who wants to build their people management skillsetLead a team of guest experience su