Customer Service Advisor

Outskirts of Burgess Hill | On-site Parking | -29,000

4 days in the office 1 day remote

Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill.

The Role

As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.

Key Responsibilities

• Handling customer enquiries via phone and email
• Managing and resolving customer complaints with professionalism and empathy
• Conducting investigations into customer issues and providing clear outcomes
• Completing accurate administration and maintaining detailed records
• Carrying out follow ups to ensure customer satisfaction and resolution
• Working collaboratively with internal teams to resolve complex queries

About You

• Previous experience in customer service, call centre or office support roles
• Strong communication and problem-solving skills
• Ability to handle complaints and situations confidently
• Highly organised with excellent attention to detail
• A driver with access to a vehicle due to location

What''s on Offer

• Salary of -29,000
• On-site parking
• Supportive and friendly team environment
• Opportunity to develop within a growing business

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.