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Permanent

French Customer Service Advisors

Brighton
money-bag 26500.00-26500.00 Annual
3109831894
Posted 5 days ago

Job Title: French Customer Service Advisors (Days)Location: Brighton (Hybrid after training - 2 days in office)Hours: 4 days on, 4 days off (8:00am - 8:00pm)Salary: £26,500 + 5% Bonus + Excellent BenefitsAn excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed.Benefits include:25-30 days holiday plus bank holidays9% Retirement Savings PlanPrivate medical insurance (BUPA)Life Insurance and Income ProtectionCompany Sick PayCycle to Work Scheme and Season Ticket LoanEmployee DiscountsThe Requirements:Fluent in French and English (written and spoken)Minimum 2 A Levels (A-C) or equivalentPrevious customer service experienceConfident communicator, both written and verbalStrong IT literacy and ability to multitaskProactive, solutions-focused attitudeThe Role:Handle inbound and outbound calls, providing assistance in French and EnglishSupport customers with policy cover, claims, and emergenciesEnsure all case handling is accurately documentedResolve complaints in line with business policy and FCA guidelinesDeliver excellent service while meeting KPIs and SLAsPromote a proactive customer service cultureIf you''re keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on b

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