Customer Service Representative / Member Representative / Cluster Support Saffron Building Society is seeking a CustomerService Representative / Member Representative to join our team on a full-time permanent basis. This role can be based at either our Braintree or Brentwood branch and will involve travelling between branches to provide relief cover (travel allowance will be paid). It is essential that you hold a full driving licence and have access to your own vehicle.Why Saffron Building Society:At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities.Fantastic Company Benefits Include:Competitive Salary: On offer is a competitive salary of £24,500 per annumHoliday: 33 days holidayPension: 5 % employee contribution 8.5% employer contributionEmployee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemesAbout the role:Once you have completed your three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative/ Cluster Support. Acting as the first point of contact for our members, you will deliver exceptional customer service, identify ne