Customer Service SupervisorPermanentSalary Dependant on experience Location: UxbridgeWe are looking for an experienced Customer Service Supervisor to join a fast-paced, growing organisation where you will play a key role in shaping the customer experience. This position combines hands-on account management with leading a small customer service team, driving service improvements, and working closely with operational teams to ensure consistently high service delivery.Key Responsibilities: Supervise and support a small team of Customer Service AdvisorsManage a portfolio of key customer accountsEnsure accurate and timely processing of sales orders and purchase ordersHandle escalated customer issues, including credit and pricing queriesDrive service, process, and system improvementsBuild strong working relationships with internal teams and external partnersSupport operational and supply chain projects as required About You: Proven experience in a customer service environmentStrong organisational skills with the ability to manage competing prioritiesExcellent communication and problem-solving skillsConfident using Excel and ERP systemsProactive, professional, and a strong team player Salary and Benefits: Competitive salary, dependent on experienceCompany pension schemeHoliday entitlement plus bank holidays35 hour working weekSupportive team environment and opportunities for development What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your