Job Title: Projects engineer 2nd line (msp)Location: Borehamwood + HybridDuration: PermanentSalary: up to 45k per annum DOEBenefits: 25 + company pensionTraining: Tailored career path with industry vendor trainingDo you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment?Do you have Second line service desk experience with an MSP.Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive?If so, we are looking for you to join our team as a Projects Engineer!HOW YOULL MAKE AN IMPACT You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening.These projects typically include the implementation of Office 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony. Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether thats due to growth, business change or even an office move.WHO WE ARE LOOKING FOR You have at least 5 years'' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems You are patient, empathetic an