Job Title: Automotive Service Advisor Location: Nuneaton Salary: Up To £30,000 Basic + Uncapped Bonus (OTE £34,000) Contract: Full Time, Permanent Hours: Monday - Friday 08:00 To 17:30 Only No Weekends! Are you an experienced Service Advisor feeling undervalued in your current dealership? We are working with a leading automotive group in Nuneaton that prioritizes workshop flow and customer experience over high-pressure tactics. This is an opportunity to move into a service desk role where quality and organization are rewarded. Why apply for this role? Strong Earning Potential: A realistic OTE of £34,000 achieved through a transparent bonus structure based on customer satisfaction and upselling. Career Pathway: This dealership has a track record of promoting Service Advisor into Senior Advisor and Service Manager roles. Modern Environment: Work with the latest tech in a clean, professional, and busy service department. The Role: As the face of the Aftersales department, you will be the bridge between the customer and the technicians. Manage the Flow: ensuring the workshop is loaded efficiently using Kerridge/Pinnacle. Customer Expert: Keeping customers updated on their vehicle''s progress, explaining technical works in plain English, and obtaining authorization for repairs. Commercial Focus: Identifying opportunities to upsell tailored service plans, tyres, and additional repairs (Red work) to ensure customer safety and department profitability. Administration: Hand