Customer Service Coordinator
Customer Service Coordinator 12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. GilesResponsibilities: Customer and Field Engineer CoordinationServe as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers.Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.Handle escalations and ensure timely, customer-focused resolutions.Operational Support and Logistics Support internal teams with tools, parts and transport logisticsResolve courier and supply chain issues to maintain service continuityCollaborate with global logistics and planning teams to optimise service deliveryContract and Billing Execution Administer service contracts and manage non-contract service activitiesEnsure accurate billing, installed base (IB) management, cost debriefs, and supplier / customer onboardingManage purchase orders, payables and dispute resolution in alignment with compliance standardsCross-Functional CollaborationPartner with legal, tax and compliance teams to ensure regulatory alignmentContribute to continuous improvement initiatives, ERP system enhancements and data integrity effortsSupport transformation projects that enhance operational efficiency and customer satisfaction Qualifications and Requirements:Experience in a high-volume, c
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