Job Overview Support the smooth running of office systems and provide helpful first-line assistance to colleagues and customers. This varied Administrator / Helpdesk role combines clerical support, accurate record-keeping and practical computer troubleshooting. Duties Respond to enquiries professionally, using good phone etiquette and clear communication. Provide first-line help with common computer and software issues, escalating problems when needed. Complete data entry, typing, filing and other administrative tasks accurately. Maintain organised records and support day-to-day office processes. Use Microsoft Office and Google Workspace; assist with QuickBooks tasks where required. Requirements Previous office, administrative or clerical experience is useful. Confident computer skills, accurate typing and attention to detail. Strong organisational skills and a helpful, professional approach. Familiarity with Microsoft Office and Google Workspace is desirable; QuickBooks experience is an advantage. ..... full job details .....