Head of Rent and Service Charges Buckinghamshire Hybrid Working (2 Days On-Site) Permanent Opportunity £75,000 - £85,000 Excellent Benefits We are currently recruiting for a Head of Rent and Service Charges to join a leading housing organisation operating across Buckinghamshire, Bedfordshire, and Hertfordshire. This is an excellent opportunity for an experienced housing professional to provide strategic leadership across rent setting, service charge management, regulatory compliance, and customer transparency within a large and growing organisation. Working closely with senior leadership, finance, asset management, residents, leaseholders, and external stakeholders, the successful candidate will play a key role in ensuring robust rent and service charge processes, financial sustainability, and exceptional customer outcomes. Head of Rent and Service Charges - Duties and Responsibilities: Lead the annual rent and service charge setting process across all tenures, ensuring compliance with regulatory and contractual requirements Oversee the accurate preparation and timely distribution of year-end service charge statements Drive transparency through accurate billing processes and clear communication with residents and leaseholders Ensure rent and service charge enquiries, disputes, and complaints are resolved effectively, embedding continuous improvement initiatives Monitor budgets, identify financial risks and opportunities, and support value-for-money objectives across ..... full job details .....