Controls Support Engineer Location: Heathrow Airport (All Terminals) Salary: Circa £40,000 Basic + £900 per month shift allowance (£10,800 per annum) + Overtime Hours: 42 hours per week (Shift-based) - 4 on, 4 Off (12 hour days and nights) Contract: Permanent Start date: ASAP preferred Sponsorship not available The Opportunity We re supporting a major aviation systems provider at Heathrow who are looking to appoint an experienced Controls Support Engineer to join their specialist controls team. Working within a live baggage handling environment, you ll take ownership of investigating and resolving complex low-level control faults, analysing data, and driving optimisation across critical systems. This role requires someone confident working across both low-level controls and the wider electro-mechanical and high-level interfaces. Airport experience is highly desirable. Key Responsibilities Lead complex and critical control-related incidents Interface directly with Duty Managers and high-level teams during P1/P2 events Fault-find communication issues between HLC and LLC components Oversee 2nd/3rd line support for integrated technologies Act as the system expert for specialist OEM controls Maintain and update specialist OEM PLC and Safety PLC systems Drive incident resolution within agreed SLAs Provide accurate technical handovers between shifts Support and maintain software repositories and version control systems This role suits someone detail-oriented, technically