Housing Quality and Standards Manager

We are looking to recruit a Housing Quality and Standards Manager to lead service improvement initiatives across their Housing Strategy and Improvement function. This is a key role focused on ensuring that housing services meet regulatory expectations, deliver excellent outcomes for residents, and are continuously evolving in line with best practice.This opportunity is ideal for a housing professional with a strong track record in service improvement, regulatory compliance, and operational housing delivery. The successful candidate will be confident working across teams and services to drive measurable change and ensure the council meets its obligations as a social landlord. The Role Lead on housing quality and compliance, ensuring the organisation meets the requirements of the Regulator of Social Housing Work across teams to deliver service improvements and respond to areas of underperformance Analyse data and performance to provide clear recommendations and action plans Oversee and support casework related to complaints, regulatory issues, and statutory guidance Engage confidently with colleagues, residents, and senior stakeholders to develop solutions Act as a key contact point on housing regulation, quality standards, and continuous improvement Support preparation for inspections or interventions by regulatory bodies Champion resident-focused service delivery and embed high standards of quality across the service Use tools such as Power BI and Microsoft Dynamics
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