Customer Service Advisor - Lewes Leisure Centre - Lewes, East SussexHours: 32 hours per week - Up to £20,373.32 per annumThe Wave Team has considerable experience in the management of all aspects of community leisure, such as managing leisure centres (wet and dry), operating dual use sites (for example, schools and colleges), running sport and physical activity programmes (both indoor and outdoor).As the first point of contact you will be critical in providing a first-class customer services experience by welcoming customers positively and ensure efficiency of service and administration at reception.Customer ServiceThe priorities of the Customer Service Advisor''s are:To provide a friendly and efficient service to all customers.To pro-actively provide information to promote the Centre to the public at all times.To respond positively to customer enquiries.ReceptionTo answer, promptly, incoming telephone calls.To welcome and acclimatise visitors to the centre.To direct customers to the correct place of activity.To control entry and exit systems.To use PA systems for information and control.To maintain a clean and tidy reception area.To be smartly presented in uniform at all times.AdministrationResponsible for the smooth operation of the booking system embracing system enhancements.To control and cash up all monies during the session in accordance with the financial regulations.Promotion of CentreTo promote the sale of goods and memberships.To enrol and issue cards in relation t