Customer Service Administrator

Our client, a well-established and highly regarded business in Crawley, is looking for a Customer Service / Sales Support Administrator to join their friendly and fast-paced office.
This is a rare opportunity due to their exceptionally low staff turnover-don''t miss your chance to become part of this fantastic team!
What''s in it for you£
- Salary up to £30,000pa DOE
- Lovely working hours - Monday to Friday, 9am - 5pm
- 23 days holiday + bank holidays
- A dynamic and varied role-perfect for someone who enjoys multitasking
- A supportive and established team with a great working environment
The Role:
This is a truly varied position, ideal for someone who enjoys being involved in different aspects of a business. Responsibilities include:
- Handling and processing customer orders via phone and email
- Coordinating deliveries with third-party warehouses and couriers
- Acting as the main point of contact for customers-assisting with invoice queries, delivery updates, and product enquiries
- Creating and sending out sample packs for new customer enquiries
- Providing office facilities support, such as arranging contractors and maintaining office supplies
Experience Required:
- Previous experience in customer service, sales support, or administration
- Strong communication skills-confident and professional when dealing with customers
- Excellent attention to detail and organisational skills
- Ability to multitask and thrive in a busy and varied role
- Ideally, own transport due to location
If you''re looking for a role where no two days are the same and want to join a business with a fantastic reputation!
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