Customer Service Advisor
Procurement Customer Service AdvisorLocation: RemoteContract: Temporary, 3-6 monthsWe are recruiting for a Procurement Customer Service Advisor to join our client on a temporary basis.You will provide customer service and administrative support to the Property Procurement team, acting as a key point of contact for landlords and agents regarding new business enquiries and existing properties.Key Responsibilities:Handle incoming calls, emails and customer enquiries professionally.Liaise with landlords, agents and internal teams to provide property updates.Arrange property visits and support new business opportunities.Maintain accurate records, databases and Excel spreadsheets.Manage competing priorities while delivering excellent customer service.Requirements:Previous customer service and administrative experience.Excellent communication and organisational skills.Confident using telephone systems, email and Excel.Ability to manage queries, solve problems and work in a fast-paced environment.GCSEs or equivalent in English and Maths.Property or procurement experience is desirable but not essential.This is a fully Remote role and the hours of work are 8.30am - 5.00pm Monday to FridayThe role is subject to Disclosure and Barring Service (DBS) checks.New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we''d also ..... full job details .....
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