3rd Line Wintel Engineer - DV Cleared
3rd Line WINTEL EngineerMust have an Active DV Clearance3rd Line WINTEL Engineer Responsibilities- Provide 3rd Line technical support across Windows Server 2016, 2019 and 2022 environments.- Build, configure and maintain Windows Servers hosted on VMware clusters.- Create and maintain automated server builds, gold images, technical documentation and work instructions.- Install, configure and rack physical Servers within data centres.- Perform Windows Server patching, upgrades and ongoing infrastructure maintenance.- Support Active Directory, DNS and Windows Server Update Services (WSUS).- Investigate, troubleshoot and resolve complex infrastructure incidents and technical issues.- Support backup infrastructure, including NetApp SAN and Cohesity.- Monitor infrastructure performance and produce capacity management reports.- Maintain compliance with Change, Release, Configuration and Security Management processes.- Support infrastructure testing, troubleshooting and project delivery activities.- Manage technical support tickets within agreed SLAs and KPIs.- Identify and escalate technical risks, issues and delivery dependencies.- Attend engineering meetings and provide progress updates to stakeholders.3rd Line WINTEL Engineer Skills and Experience- Proven experience in a 3rd Line WINTEL or Windows Server infrastructure engineering role.- Strong knowledge of Windows Server 2016, 2019 and 2022.- Hands-on experience with Active Directory, DNS and WSUS.- Strong VMware virtualisation ..... full job details .....
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