Academy of Nutrition & Medicine (AONM) is seeking a reliable and well-organised Administration Assistant / Office Administrator to join our small and friendly logistics team. The role is office-based at our Cambridge office (CB4 area) and is a long-term position, with full-time or part-time applicants considered.

Key Responsibilities:

• Managing incoming and outgoing telephone calls in a professional manner

• Handling email enquiries and general correspondence

• Providing customer service and customer support to medical teams, practitioners, and individual clients

• Accurate data entry and administration of orders, invoices, and payments

• Raising invoices, sales receipts, and credit notes

• Processing payments and updating accounting records using QuickBooks

• Assisting with courier bookings, shipping, and logistics coordination

• Preparing, packing, and dispatching test kits

• Providing general office administration and administrative support to wider team

Skills & Experience Required:

• Previous experience in an administration assistant, office administrator, or admin support role

• Confident using telephone systems, email, and standard computer applications

• Strong organisational and time-management skills

• Excellent attention to detail and accuracy

• Professional, friendly, and customer-focused manner

• Ability to prioritise tasks and manage workload effectively

• Ideally based locally within the CB4 area or able to commute within a reasonable time

Salary: £12.75 – £14.00 per hour (self-employed)
Hours: Full-time or part-time considered - flexibility offered
Location: Office-based, Cambridge (CB4)
Additional Information: Free on-site parking available