Academy of Nutrition and Medicine (AONM) is seeking a reliable and well-organised Administration Assistant / Office Administrator to join our small and friendly logistics team. The role is office-based at our Cambridge office (CB4 area) and is a long-term position, with full-time or part-time applicants considered. Key Responsibilities: Managing incoming and outgoing telephone calls in a professional manner Handling email enquiries and general correspondence Providing customer service and customer support to medical teams, practitioners, and individual clients Accurate data entry and administration of orders, invoices, and payments Raising invoices, sales receipts, and credit notes Processing payments and updating accounting records using QuickBooks Assisting with courier bookings, shipping, and logistics coordination Preparing, packing, and dispatching test kits Providing general office administration and administrative support to wider team Skills and Experience Required: Previous experience in an administration assistant, office administrator, or admin support role Confident using telephone systems, email, and standard computer applications Strong organisational and time-management skills Excellent attention to detail and accuracy Professional, friendly, and customer-focused manner Ability to prioritise tasks and manage workload effectively Ideally based locally within the CB4 area or able to commute within a reasonable time Salary: £12.