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Permanent

Client Services Analyst - Payments

Chester
money-bag 55000.00-55000.00 Annual
3069121843
Posted 4 days ago

Client Services Analyst/Implementation Analyst - Payments/Cash ManagementContract Length: 12-month contractWork Model: HybridLocation: Chester - 5 days onsiteSalary: £61,000 per AnnumAbout the RoleWe are seeking a Client Implementation Analyst to join our EMEA CashPro Connect team at a leading global bank. This is a highly client-facing role, focused on delivering technical cash management and payment solutions to corporate clients. The role offers an exciting opportunity to combine project coordination, client engagement, and payments expertise to support the delivery of payment and reporting solutions.You will play a pivotal role in ensuring our corporate clients connect smoothly to our payment platforms, test files successfully, and achieve production readiness.Key Responsibilities* Serve as the primary point of contact for corporate clients, managing communications, timelines, and project updates.* Support the implementation of cash management solutions including connectivity through CashPro File Import, Host-to-Host, SWIFT, EBICS, and other electronic channels.* Guide clients through file validation, UAT, and production testing to ensure accurate payment processing and straight-through processing.* Coordinate with internal teams (operations, technology, product) to resolve issues, implement configuration changes, and ensure smooth client onboarding to production.* Support project delivery, including planning timelines, identifying risks, and driving resolution to meet cl

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