Client Services Analyst - Payments
Client Services Analyst / Implementation Analyst - Payments / Cash Management Contract Length: 12-month contract Work Model: Hybrid Location: Chester - 5 days onsite Salary: £61,000 per Annum About the Role We are seeking a Client Implementation Analyst to join our EMEA CashPro Connect team at a leading global bank. This is a highly client-facing role, focused on delivering technical cash management and payment solutions to corporate clients. The role offers an exciting opportunity to combine project coordination, client engagement, and payments expertise to support the delivery of payment and reporting solutions. You will play a pivotal role in ensuring our corporate clients connect smoothly to our payment platforms, test files successfully, and achieve production readiness. Key Responsibilities Serve as the primary point of contact for corporate clients, managing communications, timelines, and project updates. Support the implementation of cash management solutions including connectivity through CashPro File Import, Host-to-Host, SWIFT, EBICS, and other electronic channels. Guide clients through file validation, UAT, and production testing to ensure accurate payment processing and straight-through processing. Coordinate with internal teams (operations, technology, product) to resolve issues, implement configuration changes, and ensure smooth client onboarding to production. Support project delivery, including planning timelines, identifying risks, and driving resolutio
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