Operations Manager - MandE Facilities Management Location: London Salary: Up to 85k + full package Employment Type: Permanent A well-established MandE Facilities Management contractor with a turnover exceeding 5m is looking for an experienced Operations Manager to take responsibility for the operational and commercial performance of a Hard Services department. Reporting directly to the Head of FM and Managing Director, you will oversee FM contracts, supported by Contracts Managers, Helpdesk and Technical Managers and a team of HVAC and Building Services Engineers. The RoleOverall responsibility for the operational and commercial performance of a service and maintenance portfolio.Oversee Contracts Management, Helpdesk and Technical Operations.Maintain strong commercial control, including budgets, margins, PandL, variations, additional works and contract performance.Monitor KPIs, financial information and operational performance, taking action where required.Ensure contract paperwork, reports, records and documentation are accurate and completed within deadlines.Manage key client relationships and support managers with escalations and commercial issues.Identify opportunities for contract growth, additional works and improved profitability.Work closely with the Head of FM and MD on business performance, forecasting and operational strategy.About YouProven senior management experience within MandE FM, Hard FM, Building Services or HVAC service and maintenance.Experienced ..... full job details .....