Service Account Manager Salary: £27,000 per year Location: Harrogate Hours: Full-time, 9am - 5pm Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking. Our client is a well-established business based in Harrogate. A new position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment. Role and Responsibilities Managing service accounts Maintain an excellent level of customer service Managing Field Engineers diaries and booking appointments Ensure SLAs are adhered to Updating customer portals Providing quotations to customers and following up Producing and sending out invoices Keep the system up to date and create new customer profiles Raise more complex problems with the Technical Team and Senior Service Account Manager Candidate Requirements: Previous account management or engineer diary management experience Strong communication skills IT Literate Strong experience in a similar busy and fast paced office environment Relevant telephone based customer service experience Excellent attention to detail To apply for this fantastic opportunity please send your CV to Beth via the link provided.