Lead Generation Retail SpecialistLocation: Hybrid 3 days WFH 2 days onsite in Milton Keynes Rate: 14.77 per hour Duration: 12-month temporary contract - with review to extend Hours: Weekly rotating shifts, 9am - 5:30pm / 11am - 7:30pmAre you a confident communicator with a passion for delivering outstanding customer experiences? Do you enjoy engaging with customers, identifying opportunities, and working towards achievable sales targets in a regulated environment?We''re recruiting on behalf of a leading organisation for a Lead Generation Retail Specialist to join a high-performing customer engagement team.The RoleAs a Lead Generation Retail Specialist, you''ll be the first point of contact for prospective and existing customers, engaging with them through outbound calls and live chat. Your role will be to understand customer needs, provide helpful guidance, and generate high-quality sales leads for a nationwide retail network.Working within FCA and GDPR regulations, you''ll deliver a consultative customer experience while contributing to ambitious lead generation targets.Key ResponsibilitiesContact prospective and existing customers via outbound telephone and live chat.Build rapport quickly and identify customer requirements.Generate quality sales leads for the retailer network.Provide accurate information on vehicles, products and available offers.Ensure all customer interactions comply with FCA and GDPR requirements.Maintain accurate customer records and lead ..... full job details .....