Job Description: School Business Support Officer Hours: Monday to Friday, 8:45am - 3:45pm (term time)Location: PendleReports to: School Business Manager / Headteacher Overview We are seeking an organised, professional, and approachable School Business Support Officer to join our busy school office team. This role is pivotal in ensuring the smooth day-to-day running of the school by acting as the main first point of contact for parents, pupils, visitors, and staff, providing exceptional customer service and efficient administrative support. Key Responsibilities Front-of-House and Communication Act as the primary point of contact for all telephone, email, and in-person enquiries.Greet visitors, ensure safeguarding procedures (including signing in/out) are followed.Communicate effectively with parents using school communication platforms (e.g., ParentMail/Arbor/SchoolComms).Respond to queries in a professional and timely manner, escalating where necessary. Administrative Support Maintain accurate pupil records using SIMS (attendance, admissions, changes to student information).Support with daily attendance monitoring and follow-up procedures.Assist with preparing letters, reports, and documentation for staff and leadership.Handle photocopying, filing, and general clerical duties.Support office organisation, ordering supplies, and managing incoming/outgoing post. School Operations Assist with arranging meetings, appointments, and school events.Process payments, dinner money, a