Pay Rate: 13.81 per hourContract: Temporary for 3 months, with a strong likelihood of extension through to the end of the yearHours: 39 hours per week, working any 5 days out of 7Shifts: 9am-5pm or 10am-6pmAre you a people person with strong tech skills and a passion for training others?We''re looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed.As a Courier Trainer, you''ll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence.What You''ll Be Doing Deliver onboarding and training support to new couriers Support the efficient allocation of work across courier teams Monitor parcel scanning activity and courier readiness throughout the day Ensure parcels are processed correctly and ready for compliant collection Identify operational risks and raise escalations in a timely manner Support resource planning and highlight potential gaps before they impact service Resolve local operational issues, including late couriers, missing parcels, and scanning delays Provide guidance on manifests, routing queries, and delivery exceptions Share operational feedback and updates with Territory Managers Build positive, professional ..... full job details .....