Business Systems TrainerWaterfront Point, WidnesFull-Time, PermanentHere at Halton Housing, we are looking for an engaging Business Systems Trainer to join us at an exciting time of growth and change. This is a new role where you''ll play a key part in supporting our colleagues to confidently use our systems in the right way, improving both individual performance and the services we deliver to our customers.You''ll take a user-focused approach, turning system use into clear, practical learning, delivered across both on-site, virtual and blended learning environments. You''ll also be a go-to expert for others designing/delivering training and learning experiences.Hours: 37 hours per week (Monday - Friday)Duration: PermanentWhat You''ll Do:Design and deliver engaging training sessions to support colleagues in using core business systems effectivelyCreate high-quality learning materials including workshops, eLearning content, user guides and digital resourcesDeliver training through a variety of methods including face-to-face, virtual and blended learningSupport system rollouts and digital changes by enabling colleagues to understand and adopt new processesWork closely with internal teams to ensure training reflects system updates and organisational prioritiesIdentify learning needs and continuously improve training based on feedback and performance dataCoach and support colleagues to build confidence and capability in using systems and toolsMaintain accurate training records an