Technical Client Service Executive - 1st Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? Full Benefits List outlined in your contract.20 Days Annual Leave that increases each year.Additional Birthday Off to celebrate your special day!Overtime Pay for those extra hours put in.A supportive work environment with a focus on Work-Life Balance and Flexibility.Opportunities for Career Growth and Progression within the company.Access to Professional Development and Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support.Collaborating with other teams to identify and resolve recurring issues.Testing and troubleshooting user-reported problems and communicating findings to internal teams.Assisting with onboarding and rollouts of new products.Monitoring and managing outstanding support tickets, providing updates as necessary