Your new company Your new job working as a Client Service Manager, will be working for a privately-owned Global Lloyd''s Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit an experienced Client Services Manager to work within an established Reinsurance team dealing with Binding Authority business. Your new role Your new role as a Client Services Manager means that you will be responsible for overseeing three teams within the Binding Authority Client Services function. You will report directly to the Head of Client Services and play a pivotal managerial role in driving service excellence, operational oversight, and team development. A key element of your role will be overseeing the day-to-day monitoring of the team, alongside holiday and sickness records, workloads including guidance and support to team members. Some of your other responsibilities will include providing technical leadership across all post-placement activities, including bordereaux, complex losses, loss funds and account settlements. It is essential that you create and monitor service standards and contribute towards resolution within all tasks across the team by providing leadership and operational suppor