Are you ready to embark on an exciting journey with us? Our client is seeking two enthusiastic ICT Service Delivery Officers to join their dynamic team in Ealing, London! If you have a passion for technology and an unwavering commitment to customer service, we want to hear from you!Position: ICT Service Delivery Officer - Onsite Fulltime Contract Type: Temporary (3 months)Hourly Rate: 18.86 per hour PAYE- 24.39 per hour Umbrella Working Pattern: Full Time in office Monday - FridayLocation: Ealing, London (just a 12-minute walk from Ealing Broadway train station)Are you a proactive and enthusiastic individual with a passion for delivering exceptional ICT services? Our client, located in the heart of Ealing, London, is seeking two dedicated ICT Service Delivery Officers to join their dynamic team on a temporary basis for three months. If you''re ready to make a difference for over 3,200 employees, read on!Role Overview:As an ICT Service Delivery Officer, you''ll play a crucial role in ensuring efficient operational delivery and customer-focused services. You will support the Service Delivery Team in managing ICT incidents, maintaining service standards, and enhancing the customer experience.Key Responsibilities:Support the operational management of the Service Delivery Team to achieve key objectives.Assist in managing first-line ICT services through team leaders and external suppliers.Monitor the performance of the Ealing Service Desk against agreed operational agreements.Provi