Purpose: The role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and dealing with account reconciliations and unallocated cash queries to improve Collection KPI''s. Summary: Liaising with a large number of both internal Clients and external clients on a daily basis, maintaining a high level of professionalism at all times. Responsibilities: Reducing Client current outstanding debtors balance Chasing payment using the telephone, email and mail (high volume) Dealing with and resolving queries Lead arrears meetings with key stakeholders Dealing with and resolving unallocated cash queries Issuing invoices, Tax receipts, statements and reminder letters Reconciliation of ledger accounts Management of query resolution, chasing colleagues where required Monitor and report on aged debtors reports weekly or as required Maintain active communication both within the Central Finance team and other internal departments Dealing with day to day instructions Key skills: Excellent relationship builder Self-motivated Strong Organisational Skills Strong Time Management Skills Strong Communication Skills Strong Analytical skills You''ll need to have: Proven credit control experience, ideally within high volume environment Experience in cash allocation Excellent team collaboration skills, with the ability to build relationships, trust and credibility Confidence and a positive ..... full job details .....