Repairs Planner CroydonLocation: CroydonSalary: £17.84 per hour (Umbrella, paid weekly Fridays)Contract: Temp to Perm (3 6 months)Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch)Working Pattern: Office-basedOvertime: Available with prior manager approvalExperience: 3 years relevant experience requiredRole OverviewBuild Recruitment is currently seeking an experienced Repairs Planner to join a busy social housing repairs team in Croydon.You will be responsible for scheduling and coordinating repair works for operatives, ensuring resources are used efficiently and repairs are delivered within agreed performance targets and timescales.This is an excellent opportunity for an experienced repairs professional looking for a temp-to-perm position.Key ResponsibilitiesSchedule and manage daily workloads for up to 20 operatives.Monitor and allocate emergency jobs promptly to meet performance targets.Liaise with surveyors to authorise job variations.Provide a high standard of face-to-face service to clients.Achieve daily targets of a minimum of 60 job allocations.Handle calls and emails relating to repair issues and updates.Maintain accurate and timely updates on internal systems.Build and maintain effective relationships with operatives, clients and suppliers.Diagnose repair issues using effective questioning and listening skills.Manage the incoming repairs inbox and allocate tasks appropriately.Monitor work in progress and ensure jobs are progressed within required ..... full job details .....