Join a well-established Housing Association in a rewarding role where you''ll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work.You''ll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you''ll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved.We''d love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling.As a Repairs Planner, you will be:Scheduling responsive repairs and maintenance appointments for operatives and contractorsManaging engineers'' diaries to maximise productivity and minimise travel timeLiaising with customers to arrange, confirm, and amend repair appointmentsMonitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs)Responding to emergency repairs and adjusting schedules to meet changing prioritiesUpdating internal systems with accurate job and appointment ..... full job details .....