Location: PeterboroughSalary: 18.86 per hourJob Type: TemporaryDuration: Immediate start, running until at least the end of the yearWorking Hours: Monday to Friday, 8:00am - 5:00pm (fully office-based)Benefits: Free on-site parkingYour new company A well-established organisation in Peterborough is seeking an experienced and customer-focused Service Desk Administrator to join their busy facilities support team on a temporary basis. This is a fast-paced role that will see you acting as a key point of contact for maintenance requests, ensuring jobs are logged, coordinated and completed efficiently.Your new roleAs a Service Desk Administrator, you will be responsible for managing maintenance requests received via telephone and email, ensuring all jobs are accurately logged and tracked through the internal CAFM (Computer-Aided Facilities Management) system.Working closely with engineers, contractors and internal stakeholders, you will coordinate workloads, schedule appointments and provide regular updates to ensure service levels are met.Main responsibilities will include:Responding to maintenance and facilities-related enquiries via phone and emailLogging, updating and tracking reactive maintenance jobs on the CAFM systemScheduling engineers and coordinating workloads to ensure timely completion of worksMonitoring job progress and following up on outstanding tasksLiaising with engineers, contractors, suppliers and customersPrioritising urgent and emergency maintenance ..... full job details .....