IT Support Technician/ 1st / 2nd Line IT Technician Two Point Zero are looking for an IT Support Technician to join their team on a full-time, permanent basis, working from their office at Brightwell Barns, east of Ipswich, Suffolk.IMPORTANT: A full UK driving licence and access to your own vehicle are essential for this role.About Two Point Zero:TwoPointZero IT Limited are a security and quality focused Managed Service Provider, delivering managed IT services, solutions, and support to small and medium-sized businesses across Ipswich and wider Suffolk. With a strong focus on reliability, customer service, and continuous improvement, Two Point Zero pride themselves on providing practical, proactive IT support and building long-term client relationships.Company benefits include:Competitive Salary: £27,000 £34,000 per annum, depending on experienceHoliday: 20 days paid holidayAdditional benefits: Modern, bright, air-conditioned office, free on-site parking, regular company social events, a friendly and supportive team environment, and genuine opportunities for career progression and skill developmentAbout the role:As an IT Support Technician (1st / 2nd Line), you will provide technical support across helpdesk, on-site visits, and project work. This is an ideal role for someone with strong IT fundamentals, a proactive attitude, and a genuine desire to learn and develop within an MSP environment. With full support and training, you ll quickly progress to managing your own suppor