AR830 - Technical Support ManagerLocation: Dunsfold Salary: £40,000 - £42,000 + BenefitsOverview:First Military Recruitment are currently seeking a Technical Support Manager on behalf of our client.The successful candidate will provide technical support across depot and dealer networks, deliver technical and health and safety training, carry out audits, and act as a key liaison between internal teams and external partners. This role requires strong leadership, communication skills, and the ability to support engineers both remotely and on-site while ensuring compliance with Safe Systems of Work.Duties and Responsibilities: Provide technical support to engineers and the dealer network via phone, email, and on-site visits.Deliver technical and Health and Safety training courses, including preparation of training materials and handouts.Conduct Health and Safety toolbox talks in line with Safe Systems of Work.Carry out field, workshop, and resident engineer audits.Produce technical service bulletins and Health and Safety bulletins when required.Prepare detailed technical reports following support visits.Support warranty administration processes and systems.Liaise with manufacturers and suppliers to obtain technical information and training updates.Work closely with internal teams to identify, resolve, and provide feedback on technical issues.Assist with depot Health and Safety and quality audits.Carry out compliance audits to ensure Safe Systems of Work are maintained.Support ne