Senior Neighbourhood Officer
Senior Neighbourhood OfficerSlough Hybrid Working Rate: £26.19 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Working Hours: 37 Hours per Week DBS Requirement: Standard DBSRole SummaryThe successful candidate will be responsible for delivering high-quality housing and neighbourhood management services across a designated geographical area, ensuring residents receive a responsive, effective and customer-focused service.This role will involve managing tenancy-related issues, addressing anti-social behaviour (ASB), overseeing estate standards and supporting vulnerable residents. You will also work closely with internal teams and external partners to maintain safe, well-managed neighbourhoods and drive continuous service improvements.What You Will Do as a Senior Neighbourhood Officer Deliver a comprehensive housing and tenancy management service, including estate inspections, tenancy audits, new tenant sign-ups, tenancy visits and addressing breaches of tenancy agreements. Investigate and manage anti-social behaviour (ASB), harassment and tenancy enforcement cases, working with partner agencies to resolve issues and take appropriate legal action. Monitor void properties and work collaboratively with relevant teams to minimise turnaround times and reduce rental income loss. Manage introductory and flexible tenancies, supporting residents at risk of tenancy failure and working alongside rent recovery teams where necessary. Prepare witness statements, court ..... full job details .....
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