Technical Customer Support Permanent Full-TimeSalary - Circa 32,500 DOE Location - Office Based in London We''re excited to be partnering with one of Europe''s fastest-growing additive manufacturing providers, specialising in powder-based fusion technologies such as SLS (Selective Laser Sintering) and MJF (Multi Jet Fusion). Renowned for delivering both prototype and production-grade end-use parts, they serve a wide range of industries including sports technology, marine, subsea, academia, and automotive.We''re seeking a technically minded, customer-focused professional to join the Customer Support team. You''ll advise clients, manage orders, and collaborate across departments to deliver outstanding 3D printing results. This role is ideal for someone with experience in digital manufacturing who enjoys problem-solving and working hands-on with customers in a dynamic, fast-paced environment.Responsibilities, but are not limited toRespond to customer enquiries via email, phone, and internal platforms, including our online quoting and feedback systemReview 3D files (e.g. STL) to assess printability and advise on best practicesWork cross-functionally with sales, production, quality, and design to support customer needsRepresent the company at industry events and trade shows, promoting services and building relationshipsIdentify and share opportunities to improve the customer experience and pass commercial leads to the Sales teamMaintain accurate CRM records and contribute to inte