Account Manager - RetailSalary: 30k - 40k DOECompany Benefits: Flexible start/finish times, Free Gym Membership, Health and Wellbeing Programmes, Retail and Hospitality Discounts, Health Cash Back PlanLloyd Recruitment Services is delighted to be partnering with a fast-growing business in Horley to recruit a proactive and relationship-driven Retail Account Manager. In this role, you''ll work closely with internal teams to manage post-order customer activity, ensuring projects run smoothly and key deadlines are met.Our client is committed to delivering high-quality, bespoke retail products, so we''re looking for someone who is organised, commercially aware, and confident building strong customer relationships. This is an excellent opportunity to join a dynamic, expanding organisation with real potential for career progression.Retail Account Manager Key ResponsibilitiesBuild and maintain long-term customer partnerships, ensuring communication is timely, clear, and tailoredGain a strong understanding of product ranges to respond quickly and accurately to queriesAssess customer needs and collaborate with Quality Assurance to ensure all products meet required standards and specificationsOversee orders from start to finish, ensuring smooth delivery, invoicing, and on-time project milestonesWork with Sales Coordinators to complete all customer documentation efficiently and accuratelyPrepare accurate, well-presented quotations and confirm all order detailsPrioritise daily tasks to me