FM Manager (Facilities Manager) Location: Greenwich area, South East London Reporting to: Contract Manager Direct Reports: Premises Assistants, Helpdesk Team, Engineers Overview Experienced Facilities Manager required to support the delivery of Hard and Soft FM services across a large education and public sector contract. Reporting to the Contract Manager, you will oversee operational performance, compliance, health and safety, people management, administration, and stakeholder relationships, ensuring KPIs, SLAs, and contractual obligations are consistently achieved. Key ResponsibilitiesSupport the delivery of Hard and Soft FM services across multiple sites.Ensure contractual requirements, KPIs and SLAs are met.Manage daily operations and client-facing meetings.Maintain strong relationships with schools, clients, staff and subcontractors.Drive continuous improvement and service excellence.Lead compliance activities and maintain statutory records.Ensure compliance with Health and Safety legislation and company procedures.Coordinate audits, inspections, risk assessments and corrective actions.Produce compliance and performance reports.Manage recruitment, onboarding, DBS checks and inductions.Maintain training records and support employee development.Monitor contract performance and produce operational reports.Maintain accurate contract and compliance documentation.Key StakeholdersContract ManagerHard Services ManagerOperational, Engineering and Helpdesk TeamsSchool ..... full job details .....