Claims Handler/Customer ServiceSalary: £27,980.00 starting salary (up to £32,000 within 12-24 months)Location: Portsmouth (office-based during probation, then hybrid thereafter)Start date: 7th Dec 2026Hours: Full-time, shift patterns provided around 5 weeks in advance Monday-Friday, with start times between 8.00am and 9.45am Finish times between 4.30pm and 6.15pm Approximately 1 in 5 Saturdays, with a day off in lieu Occasional bank holiday working The Benefits Incremental salary increases up to just over £32,000 within 12-24 months Hybrid working available after probation Free on-site parking Free Health Cash Plan, including dental and prescriptions Free annual travel insurance, subject to criteria Discounts on insurance products On-site gym and social facilities Full training and ongoing development Excellent career progression opportunities Plus, many more benefits About the RoleDynamite Recruitment is looking for Claims Handler/Customer Service to join an established organisation with excellent training and career development opportunities. You''ll be helping customers with their insurance claims, providing support when they may be dealing with unexpected or stressful situations.Your day-to-day role will include: Handling customer queries by phone and email Assessing and investigating claims Checking policy cover Gathering information and supporting documentation Providing clear and helpful information to customers Negotiating and settling claims where appropriate ..... full job details .....