Claims Handler/Customer ServiceSalary: £27,980.00 starting salary (Up to £32,000 within 12-24 months)Location: Christchurch (Office-based during probation, then hybrid thereafter) Start date: 30th November Hours: full-time, as per below Monday - Sunday on a shift basis. Timings range from 8am to 9pm. You will be required to work Saturday/Sundays (not every week) The Benefits Incremental salary increases up to just over £32,000 within 12-24 months Hybrid working available after probation Free on-site parking Free Health Cash Plan, including dental and prescriptions Free annual travel insurance, subject to criteria Discounts on insurance products On-site gym and social facilities Full training and ongoing development Excellent career progression opportunities Plus, many more benefits About the RoleYour day-to-day role will include: Handling customer queries by phone and email Assessing and investigating claims Checking policy cover Gathering information and supporting documentation Providing clear and helpful information to customers Negotiating and settling claims where appropriate Managing a high volume of work while maintaining accuracy Providing a professional and empathetic service What We''re Looking For You''ll ideally have: Previous customer service experience is essential. Experience in a medical setting (Care, Healthcare, etc ) Good telephone and written communication skills Strong attention to detail Good computer skills The ability to stay organised and ..... full job details .....