Repairs Administrator
Currently recruiting for a Repairs Administrator to join a well-established housing association in Glasgow on an initial 6-month temporary contract.This is a fantastic opportunity for an organised, customer-focused individual to join a busy Property Services team, supporting the delivery of reactive repairs, maintenance and void property services.We''re keen to hear from candidates with experience in repairs administration, maintenance coordination, property services or customer service, particularly those who enjoy working in a busy environment and managing multiple priorities.The RoleWorking as part of the Property Services team, you''ll be responsible for providing administrative and customer service support across reactive repairs and void maintenance.Key responsibilities will include:Handling incoming repairs enquiries by telephone, email and in person.Logging repairs and raising works orders on the housing management system.Coordinating appointments and inspections for Maintenance Officers.Liaising with contractors, tenants and utility companies to ensure repairs progress efficiently.Monitoring void property repairs and supporting the turnaround of empty properties.Updating maintenance records, compliance information and property databases.Assisting with contractor invoices and general administration.Logging customer complaints and supporting customer satisfaction processes.Providing administrative support to the wider Property Services team.About YouWe''re looking for ..... full job details .....
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